Employee & Family Assistance Program

inConfidence is an employee and family assistance program offered by Medavie Blue Cross. It is a voluntary confidential clinical counselling and lifestyle information service for employees and their immediate families. This comprehensive program provides direct access to care 24 hours a day, seven days a week, 365 days a year. Support is available in person, by telephone or online.

inConfidence also provides a variety of training and educational services for organization leaders and administrators, including management consultations, trauma response and ongoing account and communication support.

Sales Inquiries: For additional information on the inConfidence program, please call 1-866-930-5500 or contact your Medavie Blue Cross sales representative.

Cardholders \ Member Inquiries: To contact the inConfidence program, please consult the phone number and website address printed on your inConfidence brochure or call the Medavie Blue Cross Customer Contact Centre in your region at the number below to obtain your group’s toll-free number.

Atlantic Provinces:  1-800-667-4511

Ontario:  1-800-355-9133

Québec:  1-888-588-1212